Privacy Policy for Weyashishop
At WeyashiShop, we are dedicated to protecting your privacy and providing you with a secure online shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website and make purchases from our store, which specializes in kids' products.
Please take a moment to read this policy to understand how we treat your personal data. By using our website or making a purchase, you agree to the practices outlined in this policy. If you have any questions, don’t hesitate to contact us!
1. Information We Collect
We collect a variety of information when you interact with our website. This includes both personal information (which can identify you) and non-personal information (which helps us improve your shopping experience).
A. Personal Information
We collect personal information when you place an order, contact us, or interact with our website in certain ways. This may include:
Name (first and last)
Email address
Phone number
Shipping address (where you want your products delivered)
Billing address (for payment processing)
Payment information (e.g., credit card details, PayPal info, etc.)
Order details (products you’ve purchased, quantities, and special instructions)
This information is necessary to process your order, provide customer service, and communicate with you about your purchases.
B. Non-Personal Information
We may also collect non-personally identifiable information, which helps us improve your shopping experience and understand how users interact with our site. This includes:
IP address (your device’s internet address)
Browser type and version
Device information (type of device, operating system, etc.)
Pages visited and actions taken on our site (such as adding items to the cart or completing a checkout)
Referring website or search terms (how you found us)
We use this data to improve our website, analyze trends, and ensure our site runs smoothly.
C. Cookies and Tracking Technologies
We use cookies to collect information about your use of our website. Cookies are small files placed on your device that help us remember your preferences, keep you logged in (if applicable), and enhance your user experience.
You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain functionalities on our site.
2. How We Use Your Information
The information we collect is used for various purposes to provide you with the best possible experience when shopping at WeyashiShop.
A. Order Processing and Fulfillment
We use your personal details (name, shipping address, and payment information) to process and complete your orders. This allows us to deliver your products and keep you updated on the status of your order, such as tracking information and delivery updates.
B. Customer Support
If you contact us with a question or concern, we’ll use your contact information (email, phone number) to provide support, answer your inquiries, and resolve any issues you may encounter with your order or products.
C. Website Improvement
We continually strive to improve our website and your shopping experience. Non-personal information, such as how you interact with the site (e.g., pages visited, products viewed), helps us understand what works and what needs improvement.
D. Marketing and Promotions
From time to time, we may send you newsletters, promotional emails, or special offers on kids' products. You can opt-out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
E. Legal Compliance
In some cases, we may need to use or disclose your information to comply with laws, regulations, or legal processes (for example, to respond to a subpoena or prevent fraud).
3. How We Protect Your Information
We take the security of your personal information seriously and use a variety of security measures to protect it, including:
SSL Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information like payment details during transactions.
Secure Payment Processing: We partner with trusted third-party payment processors (e.g., PayPal, Stripe) who handle your payment information securely. We do not store your credit card or payment details ourselves.
Access Control: Only authorized personnel have access to personal information for business purposes, and we take steps to ensure they use it in a secure manner.
While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to taking all reasonable measures to protect it.
4. Sharing Your Information
We understand the importance of privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners in specific situations:
A. Service Providers
We work with third-party vendors and service providers who assist us with tasks like processing payments, shipping products, hosting our website, and analyzing website traffic. These partners may have access to your personal information, but only to the extent necessary to perform their services for us. They are required to keep your information secure and use it only for the specific purposes we have agreed upon.
B. Legal Requirements
We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process. We may also share your data to prevent fraud, comply with applicable regulations, or protect our rights, property, and safety.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We’ll ensure that any such transfer complies with this privacy policy, and we will notify you of any changes to how your data is handled.
5. Your Rights and Choices
We respect your rights to control your personal data. You have the following rights regarding your information:
A. Access to Your Data
You have the right to request a copy of the personal information we hold about you. If you would like to access your data, please contact us at contact@weyashishop.com.
B. Correct or Update Your Data
If you notice that any of the information we have about you is incorrect or incomplete, please let us know, and we will update it as quickly as possible.
C. Delete Your Data
You can request to delete your personal information at any time. However, please note that we may need to retain certain data for legal or accounting purposes (such as transaction history for tax purposes).
D. Opt-Out of Marketing
If you no longer wish to receive marketing emails or newsletters from us, you can unsubscribe by following the link provided in the email or contacting us directly.
E. Limit Tracking
If you don’t want us to collect data using cookies, you can adjust your browser settings to block them. However, please be aware that disabling cookies may affect your experience on our website, such as preventing you from saving items in your shopping cart.
6. Children’s Privacy
We take children’s privacy very seriously. Our products are aimed at parents and caregivers purchasing items for their children, but we do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such data, we will delete it as soon as possible.
If you are a parent or guardian and believe your child’s information has been collected, please contact us immediately at contact@weyashishop.com, and we will take appropriate steps to remove the information.
7. Third-Party Links
Our website may contain links to other websites that are not operated by WeyashiShop. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any website you visit, especially if you are asked to provide personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top.
We encourage you to review this policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to reach out to us:
Email: hello@kateweyashi.com
Phone: +254721793087
Thank you for shopping at WeyashiShop! We value your trust and are committed to keeping your information safe.